Testimonials


I cannot speak highly enough of Richard Hirst and the building services provided by him.

I have owned a house in West Cornwall for ten years throughout most of which the property has been blighted by the ingress of water from a chimney stack which was far from weatherproof.

Water persistently penetrated the stack, to the extent that rainwater saturated the thermal insulation between flue liner and the stonework of the chimney and, on occasions, flooded the stove.

I have, over the last ten years, engaged a number of builders to try to address the problem. I have spent thousands of pounds trying to overcome the problem, to no avail.

I have been at my wit’s end as a result of the recurring failure to properly address the problem.

It was in these circumstances that I was delighted to be put in touch with Richard Hirst who was highly recommended to me. 

He inspected the property and very quickly identified the problem which was sorted out by him within a very short period of time. He, quite properly, recognised the need for the top of the stack to be rebuilt and for the stove to be reconnected to the chimney pot by means of a new liner wrapped in water resistant thermal insulation.

Richard provided a very reasonable quotation for the work; a quotation to which he adhered. His approach to the cost of the work was entirely transparent and his communication with me has, throughout, been excellent. 

The property in question is a holiday home. I felt entirely comfortable allowing Richard to work, unsupervised, at the property. He did so in a clean and orderly fashion and kept me informed of the progress of the work on a daily basis. He routinely sent to me a photographic record of the work and I was left in no uncertainty as to what needed to be done and what was done. He has revisited the property on a number of occasions to check on the state of the stove and chimney and to make sure that all is well.

The work carried out by him has been a complete success. 

I cannot recommend Richard highly enough to anyone suffering from, in particular, chimney related problems.

His approach to work is exemplary. He is honest and meticulous in his attention to detail and the cost of work carried out by him is entirely reasonable.

I shall not hesitate to use him for any further building work.



Testimonial for Richard Hirst – Wood Stove installation

Wood Stove Installation:
Richard previously installed a wood stove in one of our rooms and it has turned out to be a terrific decision for improving our home. So much so, that now, a couple of years later, we decided to install an additional stove in a different room and once again contacted Richard to discuss our plans.
Richard brings so much expertise and experience to the discussion and gave us really useful advice about every aspect of the new installation such as what type of stove to look at, positioning, output levels, flue and everything else regarding the process. 

Richard has now installed the new stove and we are absolutely delighted and so pleased we asked Richard again. He kept us informed throughout about what he was doing and why and talked us through every decision we needed to make.

We are both extremely happy to recommend Richard as the quality of his work, his clean, tidy and organized approach and his real attention to detail means the whole process and above all, the end result is always first class. 

Aside from the high quality of work Richard delivers, he is a real pleasure to have in our home – very easy to get along with, a great sense of humour and someone who really connects with his customers. A true professional who really cares about every aspect of the work he does which ensures happy customers every time!! We have total confidence in his work and have no hesitation whatsoever in recommending Richard. 

Thanks again Richard…we could not be happier with the installation.

Alan & Donna

Rosudgeon

When we were thinking of installing a stove , our chimney sweep highly recommended  Richard and we were not disappointed. 
We left him a message and he replied promptly and called in to see us at the time arranged.
His advice was excellent and his subsequent professional installation outstanding, with his emphasis on safety and attention to detail on his finish we have no hesitation in recommending Richard .
He has since Installed another stove in our other property and his excellent service was mirrored on this Job.

My 'Berkley' fire surround fitted this week in Cornwall by 'Richard Hirst' who is a Hetas qualified installer. Richard is a specialist in stove and fireplace installations. Highly recommended if you are considering a stove in Cornwall or Devon.
www.rhirst.co.uk
email - richard@rhirst.co.uk


I am so pleased with my woodburner!  I had always had an open fire or woodburner but, on moving into my terraced house five years ago, I have had gas fires and central heating.  They have been efficient and economical but a problem with the chimney last autumn led me to asking Richard if he could help with installing a woodburner to replace the front room gas fire.  

Richard gave me considerable time going over the options and discussing every detail and was so helpful.  Once the building work had been completed by my builders, Richard was able to install the stove and I have been lighting the fire most days since.  It is quick and easy to light, and very efficient in burning.  The heat is amazing and makes the house very cosy. 

Through all my dealings with Richard (who was recommended to me), he has been polite, professional and very pleasant.  He cares about his work and the end product, and is very particular with the installation.  He recommended a wood supplier to me and I am delighted with them too.  Don't hesitate to contact him!  I hope you will be equally pleased.  

Shirley (from Hayle)

Richard came highly recommended to us from a contact and he recently installed a new fireplace, surround and hearth along with a 'Morso' wood stove in our home and we wanted to write and say how delighted we were with Richards service and workmanship from start to finish. 
He started by removing our old somewhat tired(!) fireplace and surround and then transformed the whole chimney area into a wonderful new look ready for the new Morso wood stove which he then also installed. We have to say that the end result is beyond our expectations and to say how delighted we are is something of an understatement! Richard could see our excitement building as each stage was completed! 
Richards standard of work, tidiness, service and real attention to detail throughout the whole process was superb and everything went like clockwork. Besides the quality of his work, Richard is also a great guy and a delight to welcome into our home…we had a lot of laughs and even shared our passion for guitars which is always fun to chat about!! Thanks for the advice Richard…will let you know how I get on!!
We would highly recommend Richard to anyone looking for high quality, reliable and friendly service along with genuinely great value and above all, a superb job well done! 
Thanks Richard…speak again soon.
Alan & Donna
Rosudgeon   

I can thoroughly recommend Richard to undertake installation of a log burning stove. We are absolutely delighted with our new wood burning stove. Richard was very professional from start to finish. His attention to detail is excellent and he offers a totally professional service. His costs are very competitive and he delivers exactly what he says which is very reassuring and a reflection of his integrity.   Sally 

Hope all good with you. 
Regards Sally x



Thank you Richard, the service you provided was excellent and Mrs mullins and i would have no hesitation in recommending your business to all.
Thank you for the pleasant way you presented yourself and for the clean and efficient way you went about the installation at our premises.
Best wishes
paul mullins
Ready Fresh



Richard,
Thank you for such a great job, I really appreciate your dedication to doing it well and right, I'm sure our new Scan 8-10 stove will give us many warm nights over the years!
Kind regards,
Anthea Hawtrey-Collier

Hi Richard,
We are settled in and enjoying life.The stove has performed above our expectations and we are very pleased with it.Please feel free to quote us as a recommendation for your services if you wish.
Regards
Ron Read. Marazion, Cornwall

We employed Richard recently to install a Charnwood wood burner.  He was incredibly reliable, arrived when he said he would and kept us informed of what was happening at each stage during the work.
The job turned out to be a little more complex than first thought, as our chimney needed quite extensive repairs.  Richard was really honest about what needed doing and found the best solution for us.  He did an amazing job, with incredible skill and workmanship.
Richard was mindful of our budget throughout the process and was brilliant about helping us find slightly less expensive ways of doing things without ever compromising on the quality, such as using a lovely piece of reclaimed slate for our hearth.
We were happy to have Richard working in our home, as he was genuinely a pleasure to have around the house.  We are delighted with the results of Richard’s hard work and dedication and would not hesitate to recommend him to all our friends.
Kerensa Crawshaw.



We cannot recommend Richard highly enough.

Our fireplace was in a bad state and we were very concerned when Richard finally removed the cement to disclose what was going on underneath. However, he was not at all phased and has done a first class job in rebuilding it. 

He is a true craftsman and approached his work with care and attention to detail, which we greatly appreciated. He made many aesthetic suggestions and involved us in the decision making throughout the project. We are so pleased with the result and glad that we took his advice about the type of stone to use for the hearth and adjacent alcoves. 

As well as this he is such a friendly man with a great sense of fun and it was a pleasure to have him in our home, although he did eat all the chocolate biscuits.


Carole Venables and Ann Huntley, Goldsithney
 

"We employed Richard to remove a 1960's fireplace and hearth, enlarge the hole, install a new granite hearth and a Rais Q-Tee 57 wood burning stove. Richard did a fantastic job - my wife and I were really impressed with the quality of his work, his real attention to detail and the fact that he kept us up to date with every aspect of the job to ensure we were happy with it.  Richard obviously has a real passion for his work and this comes through in his work. He was also a real pleasure to have around, and went above and beyond in ensuring everything was just so. We wouldn't hesitate in recommending him - in fact we already have. Thank you very much Richard." Mr Timothy Roe



"Richard’s extensive experience in all aspects of building and property maintenance was plain to see in the installation of our wood burner.
Having had quotes from other HETAS fitters we realised that the installation of our stove was not going to be quite as straightforward as we thought.
From helping us choose the stove itself, to carrying out the significant amount of building and structural work involved in creating the hearth space, to the 'finishing touches' we found Richard’s work to be meticulous.
By both consulting and advising us on various options and choices in designing the fireplace we felt that we ended up with exactly what we wanted, we are delighted with the end result. I would wholeheartedly recommend." Dr Andrew Rao


"I have used Mr Hirst for a wide variety of building work and decoration for a complete renovation of my cottage over the last 10 yrs. He is an excellent craftsman with extremely high standards and we have been delighted with the standard of his work. He is reliable and honest.
I would have no hesitation in recommending him for any building/renovation work either on old or new property. An excellent builder and craftsman." Dr Simon Travis


"In September 2008 I engaged Richard to face the front wall of my house with stone. We discussed at length what I wanted - while it had to be balanced I did not want contrived symmetry. This is difficult to achieve but he succeeded and has in my opinion created an excellent finish. Neighbours, friends and visitors continue to admire his ‘masterpiece.’ 
The stone is local and was on site - it was what remained when I demolished a ‘shed’ in order to build my house. His task therefore was to sort through tons of stone and select the best and most suitable for the task. He then designed and planned how to use the stone to best advantage before commencement of the project. A lot of the stone had to be cut by hand, which he did, as well as dressing all of the stone. 

He has fantastic imagination, a keen eye and listens to his customers. He will always say what is possible to do and what is not. He is honest in his dealings, industrious and trustworthy. I have seen a lot of his work and all of it is top class. I am happy to recommend him and I am also happy to speak with anyone who wants more information, as I am truly delighted with the end result." Margaret Mulligan


Dear Richard,
We just wanted to say a big thank you for fitting the kitchen for us; your expertise, meticulous approach and advice throughout the project means that we have exactly the kitchen we wanted – it’s stunning! We couldn’t be more pleased with professional way in which in you have worked and will not hesitate to recommend you to friends and family.
Thanks again, Fiona Hilton.


"Richard is a highly skilled craftsman and I have been very pleased with the result of his work .He goes that extra mile and takes great care to achieve exactly what you want, I would have no hesitation in recommending him." Margaret Hughes



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